Ask4key IT & Network Customer Support

Troubleshooting Documents - Zscaler 5

• ZIA Troubleshooting
• ZPA Troubleshooting
• How to Disable SHA1 and Enable SHA2 for App Connector VM
• ZPA - Unable SSH to External Application
• ZPA - Unable to FTP to External Server

Application Block 5

• How to Block certain applications or websites altogether?
• Whatsapp Allow/block URL
• Allow Whatsapp Client [MS Store]
• WhatsApp Client Intermittent Connection
• QUIC block for EDGE/Chrome at Zscaler FW

Zscaler App (Z-App) Error 4

• Clean Removal of Zscaler App
• Network Error (Upgrade Windows Built version to 1909)
• Driver Error : Zscaler ZApp
• Azure AD Error Code 16000 Fix

IDP SAML 1

• Zscaler Guideline for ADFS- idP SAML Certificate Renew/Update

NSS 2

• Deploy Zscaler NSS in Azure
• Intergrate Zscaler withhh Sentinel

Tunnel 2.0 3

• ZCC Tunnel 2.0 – Application ByPass
• Troubleshoot PulseSecure VPN Not Getting the Correct IP when ZIA Tunnel 2.0 On
• Bypass Bloomberg Client for Dedicated Lease Line Network

OKTA 1

• OKTA – ZPA Automation for User Deactivation

PAC 1

• Comparison using shExpMatch and dnsDomainIs-PAC File

IPSEC 2

• Config params for IPsec-Cisco ISA
• IPSEC Zscaler Config based location-Juniper SSG5