Ask4key IT & Network Customer Support

Template to write KB 0

M365 0

Microsost 365 1

• How to attach/add share mailbox to Outlook (Web)

Application Block 5

• How to Block certain applications or websites altogether?
• Whatsapp Allow/block URL
• Allow Whatsapp Client [MS Store]
• WhatsApp Client Intermittent Connection
• QUIC block for EDGE/Chrome at Zscaler FW

Zscaler App (Z-App) Error 4

• Clean Removal of Zscaler App
• Network Error (Upgrade Windows Built version to 1909)
• Driver Error : Zscaler ZApp
• Azure AD Error Code 16000 Fix

Total Active User Count 1

• ZIA Step to Generate Total Amount of User within Specific Timeframe

IDP SAML 1

• Zscaler Guideline for ADFS- idP SAML Certificate Renew/Update

NSS 2

• Deploy Zscaler NSS in Azure
• Intergrate Zscaler withhh Sentinel

Tunnel 2.0 3

• ZCC Tunnel 2.0 – Application ByPass
• Troubleshoot PulseSecure VPN Not Getting the Correct IP when ZIA Tunnel 2.0 On
• Bypass Bloomberg Client for Dedicated Lease Line Network

OKTA 1

• OKTA – ZPA Automation for User Deactivation

Troubleshooting Docs 3

• ZIA Troubleshooting
• ZPA Troubleshooting
• How to Disable SHA1 and Enable SHA2 for App Connector VM

PAC 1

• Comparison using shExpMatch and dnsDomainIs-PAC File

IPSEC 2

• Config params for IPsec-Cisco ISA
• IPSEC Zscaler Config based location-Juniper SSG5

Kaspersky Endpoint Security Cloud 3

• KES CLOUD – Create New Policies to Block Unknown Device
• Kaspersky Netwrok Agent not Working
• How to get a standard Get System Info report

Agent 1

• Push Agent and Setup Password Parameter through Intune

Troubleshooting 5

• Troubleshooting for Non Standard SSL Port
• Troubleshooting for Web Socket Website
• How to Capture SAML SSO and Menlo Authentication on Wireshark
• Split Session and how to prevent it
• Blank Page or Missing Content on the Web Page? Switch from DOM ACR (ACR1) to Pixel ACR (ACR2)

Guide 5

• Guide to Push Menlo Agent and Scripts through Intune
• Guide Configure Azure SSO and Group Security Attributes with Menlo
• Guide to Configure Log Forwarder to fetch Log Menlo via Python API
• Guide to Configure Global Policy and Policy Exception
• How to Export Logs More Than 500 Events

Introduction 1

• Menlo Cookies and Cookies capture Menlo Authentication on HAR File